Our Customer Reviews

Based on 581 reviews
55%
(322)
16%
(95)
9%
(53)
7%
(38)
13%
(73)

Upset the price went down after I just purchased it but oh well. I like the look of the table very much, it’s VERY HEAVY which makes it difficult to lift. Overall I think it’s nice!

Terrible but cheap, so what do you expect?

I bought a desk which came in the mail with multiple defects and bad overall build quality, but their refund/return policy is just not worth it for me to do. Overall its cheap and is pretty bad quality.

Shasta Fabric Slat Bed with Headboard - Queen

Good price for the quality

As an update of my previous review, I've got the item but a few days later, I was never informed that it was going to be delivered using a different courier, so I would say that's something to improve. About the product, the quality is good, is light and easy to assemble, I would definitely recommend it.

Tv Entertainment Unit

Delighted with our entertainment unit - the service was excellent - it arrived very quickly and the product is really attractive and just what we wanted.

Borneo 8 Drawers Lowboy - Oak

Never got it.

Lost item. Nz post said they don't have it. Home mart said they sent it. Won't give me a refund until nz post tells them it's lost in transit.

Difficult to assemble

This requires very high level of skills to assemble. One of the step also requires a hammer which I didnt have and it was not provided with the parts.

Quick, great service, and quality items!

One of my items got lost in the post and they in a matter of 24 hours, sent a new one my way! Customer service responded quick and efficiently. The quality of all the items was very good too. Will most likely purchase again for furniture

Study Desk

Packaging damaged.
Wood has stains from long term water exposure.
Corner of desk section is damaged.
Welds holding metal sections are flimsy.
Rocks and rattles when you try to write on it.

Excellent prompt service

Excellent prompt service and table was damaged at one corner and packaging so probably on delivery. Took a few days but they got back to me and offered a solution. Thank you recommend further purchasing.

Fast delivery.

A great buy

Very happy with my new desk. It all went together well and looks great. For the price it is certainly worth it. Thanks

One item missing

I ordered three items, only two arrived, the biggest and most expensive one was missing, I didn't receive any cancellation notice, any refund nor any message regarding the matter. I've sent an email but I didn't get an answer or explanation yet. I'm very disappointed.

Morris 1.8m Entertainment unit

Very good and pretty easy to assemble. Love the look and gd space for the speakers

Set of draws

Awesome. Bit hard to assemble but we'll worth it

Bed and base

Arrived pretty quick. Easy to put together :)

Oak tv cabinet

Really pleased with my purchase looks great and quick delivery. Thank you

Surprised at the quality

Ordered 2 bed frames and mattresses, arrived super quick to the South Island and the quality is excellent, in the words of my daughter - best mattress she had ever had (and when I think of the money I have spent on mattresses). So pleased I took the chance and would definitely buy again. Customer service was great too

Doors don’t line up & top draw does slide properly

This takes a long time to put together & the instructions are not overly clear. Only pictures and no words.

The doors don’t line up and close properly unless the screws are left pretty much unscrewed which is pointless because they will rip out as the material used is quite soft and the top drawer doesn’t slide easily.

Don’t waste your money!

Tucker 100cm LED Gaming Desk - Carbon Black

Excellant

Love the shelving, just fits into my space.

Double iron bed

For price i was amazed how sturdy this bed is... assembly pretty straight forward. Delivery dissatisfied... was sent to wrong address when both letter boxs were clearly marked... I had to retrieve with help as very heavy item

Great service

Our desk arrived promptly and in good condition. It was easy to assemble and looks good